Dispatch on demand

Your dispatch department.
On when you need it.

Runway is an outsourced dispatch agency for small businesses and solo operators. We schedule, route, and coordinate your deliveries — without the overhead of a full-time hire.

7-day coverage, no headcount
Any fleet your drivers, our coordination
Hours not seat licenses
How it works

Three steps from chaos to coordinated.

01

Send us your orders

Email, chat, or app — just forward your delivery requests. No software to learn, no forms to fill out mid-shift.

02

We route and dispatch

Our dispatch team assigns jobs, optimizes routes, and keeps drivers moving. You stay in the loop, not in the weeds.

03

Your customers get updated

Real-time ETAs, status notifications, proof of delivery. Your customers know where their order is — and you look like you have a team behind you.

Florists & Gift Shops

Same-day delivery windows. Holiday crunch. Drivers doing pickups across town. We keep it running.

Pharmacies & Medical

Urgent deliveries, signature confirmations, patient notifications. Compliance-ready dispatch without compliance headaches.

Field Service Pros

HVAC, auto repair, locksmiths, movers. Multi-stop scheduling across a service territory with real-time adjustments.

Restaurants & Dark Kitchens

Third-party delivery chaos, multi-platform orders, driver handoffs. One dispatch layer for everything going out your door.

Simple pricing

No per-seat licenses. No software subscriptions.

We charge for dispatch hours — like hiring a part-time dispatcher, without the payroll.

Launch
$299/mo

10 dispatch hours per month. Enough to cover a 5-day week with buffer.

  • Email & chat intake
  • Route planning
  • Driver coordination
  • Customer status updates
  • Up to 20 vehicles
Growth
$1,099/mo

50 dispatch hours. For businesses running multiple shifts or delivery verticals.

  • Everything in Scale
  • Multi-location coordination
  • API integration support
  • Custom SLA windows
  • Quarterly strategy review

The difference between a business that scales and one that stalls is usually one task — getting the right driver to the right place at the right time.

Runway makes that happen, every day, without you having to manage it.